JLL1 Privacy Policy

1. Introduction

This Privacy Policy explains how jll1 collects, uses, stores, and protects the personal information of players who register or interact with the platform at jll1.vu. By creating an account or continuing to use jll1, you confirm that you have read this policy and agree to the practices described here.

We are committed to handling your data responsibly and transparently. This policy applies to all registered members, visitors to our site, and anyone who contacts our support team. It covers data collected through our website, mobile application, and any other channel connected to the jll1 platform.

If you have questions about how your data is handled, you can reach our support team at any time through the live chat feature on the platform.

2. Information We Collect

When you use jll1, we collect certain information about you. The type of data we gather depends on how you interact with the platform.

Information you provide directly:

• Full name, date of birth, and gender
• Email address and mobile number
• Residential address in the Philippines
• Government-issued ID documents submitted during KYC verification (such as a Philippine passport, driver's licence, UMID, or SSS card)
• Financial information used to process deposits and withdrawals, such as your GCash account details, Maya account, or bank account information

Information collected automatically:

• IP address and approximate location based on your network
• Device type, operating system, and browser version
• Login timestamps and session duration
• Pages visited, games played, and betting activity on the platform
• Cookies and similar tracking technologies (see Section 7 for details)

We do not collect unnecessary personal information. If a piece of data is not required to operate your account, verify your identity, or process your transactions, we do not ask for it.

3. How We Use Your Information

JLL1 uses the personal information we collect for the following purposes:

• Account management: To create and maintain your player account, verify your identity, and keep your profile accurate.
• Transaction processing: To handle deposits and withdrawals in Philippine Peso (PHP) through your chosen payment method.
• Identity verification (KYC): To confirm that you meet the age requirement of 21 years and above, and to comply with applicable anti-money laundering obligations.
• Platform security: To detect and prevent fraud, unauthorised access, and suspicious account activity.
• Customer support: To respond to your inquiries, resolve disputes, and assist with account-related concerns.
• Platform improvement: To analyse how players use the platform and make improvements to the gaming experience.
• Communications: To send account notifications, security alerts, and — where you have opted in — promotional updates about jll1 offers.

We do not use your data for purposes beyond those listed above without obtaining your consent first. If we need to use your information in a new way, we will update this policy and notify you accordingly.

4. Sharing Your Information

JLL1 does not sell, rent, or trade your personal data to third parties for marketing purposes. However, there are limited circumstances where we may share your information:

5. Data Retention

We keep your personal data for as long as your account remains active and for a reasonable period after account closure to meet our legal and operational obligations. This includes:

• Transaction records, which may need to be retained for audit and compliance purposes
• KYC documents, which are retained for the period required under applicable anti-money laundering regulations
• Communication logs with our support team, kept to resolve any future disputes

When the retention period expires and the data is no longer required, we securely delete or anonymise it so it can no longer be linked to you personally.

If you close your account and wish to request the deletion of your data beyond our minimum legal retention period, you can contact our support team through the platform. We will process your request in accordance with applicable laws.

6. How We Secure Your Data

Protecting your personal and financial information is a core part of how jll1 operates. We apply the following security measures across our platform:

• SSL/TLS encryption: All data transmitted between your browser or app and our servers is encrypted in transit.
• Secure servers: Player data is stored on servers with strict access controls. Only authorised personnel can access account records.
• OTP and two-factor authentication: Account logins and sensitive actions such as withdrawal requests trigger OTP verification to confirm it is really you.
• Fraud monitoring: Our systems continuously monitor for unusual activity, including logins from unfamiliar devices or locations in the Philippines and abroad.
• Regular security reviews: We conduct periodic reviews of our data handling practices and infrastructure to identify and address vulnerabilities.

While we work hard to keep your data safe, no system is completely immune to risk. You also play an important role — keep your password strong, do not share your login credentials, and enable OTP verification on your account. If you notice any suspicious activity, contact our support team right away.

7. Cookies & Tracking

JLL1 uses cookies and similar technologies to make the platform work properly and to understand how players use it. Here is a brief overview of how we use them:

• Essential cookies: Required for the platform to function. These handle your login session, keep your account active while you browse, and remember your preferences.
• Analytics cookies: Help us understand which pages and features are most popular, so we can improve the platform over time. Data collected is aggregated and not linked to individual identities.
• Security cookies: Used to detect and prevent fraudulent activity on the platform.

You can adjust your cookie preferences through your browser settings. Note that disabling essential cookies may affect your ability to log in or use core platform features. We do not use cookies to serve third-party advertising.

8. Your Rights Over Your Data

As a jll1 player, you have the following rights regarding your personal information:

• Right of access: You can request a copy of the personal data we hold about you.
• Right to correction: If any of your details are inaccurate or outdated, you can ask us to correct them through your account settings or by contacting support.
• Right to deletion: You may request that we delete your personal data, subject to our legal retention obligations.
• Right to restrict processing: In certain circumstances, you can ask us to limit how we use your data while a concern is being resolved.
• Right to withdraw consent: Where we rely on your consent to send marketing communications, you can withdraw it at any time by updating your notification preferences or contacting our support team.

To exercise any of these rights, reach out to our support team through the live chat on jll1. We will respond to your request within a reasonable timeframe and in line with applicable data protection requirements.

9. Children & Minors

JLL1 is strictly an adult platform. We do not knowingly collect personal information from individuals under the age of 21. Age verification is a mandatory part of our KYC process, and accounts found to belong to underage users will be closed immediately with any balance held pending review.

If you believe that a minor has registered on the platform using false information, please contact our support team so we can investigate and take appropriate action. We take the protection of minors very seriously and are committed to keeping jll1 a responsible, adults-only environment.

10. Changes to This Policy

We may update this Privacy Policy from time to time as our platform evolves or as legal requirements change. When we make changes, the revised policy will be published on this page with an updated effective date.

For significant changes that affect how we handle your personal data, we will make reasonable efforts to notify active players through the platform or by email if you have provided one. Continued use of jll1 after the revised policy is published constitutes your acceptance of the changes.

If you have any concerns about this policy or how we handle your data, our support team is available through the platform's live chat at any time.